Return Policy

Nordian must be informed that you would like to cancel the purchase within 14 days after you received the goods. Thereafter the goods must be returned within 14 days.

The goods must be unopened and in re-selling condition with plastic wrapping intact when received by the sender. We will refund the amount you have paid for the goods only. The shipping-, handing-, and money transfer fees are non-refundable. In addition all return cost, including shipping, handling and taxes (if required) must be covered by the customer.

It is strongly recommended that the goods are returned by courier and not by postal service without tracking as the customer is responsible for the goods until received by the sender.


All returns to be shipped back to sender:

TRANSAIR
Brighton City Airport
Shoreham by sea
West Sussex, BN43 5PA
United Kingdom

Phone: +44 1237 466 000

Include this note: “Returned from customer”

 

For more information please read:

http://europa.eu/youreurope/citizens/shopping/shopping-abroad/returning-unwanted-goods/index_en.htm

 

Examples of estimated shipping costs:

Book set from Germany to UK: 36,00 Euro

Single book from Germany to UK: 27,00 Euro

Book set from Norway to UK: 47,00 Euro

Single book from Norway to UK: 37,00 Euro

 

 

Be aware that exchange rates and shipping prices may change on daily basis and prices listed are just an example.

 

Any extra national VAT or handling fees, must be covered by the customer. 
As these can vary from country to country, we could not include them to the prices given.

E.g. Educational printed books sent to individuals in Norway are VAT exempted as a general rule. Books to EU countries are VAT exempted as they are sent from the UK. Books to Switzerland may be charged extra for Swiss VAT and any handling costs thereof. These fees must be covered by the customer.